Thank You For Helping With Our Rogue Estate Agent

We rented a beautiful apartment in Marbella, Spain and our agent seemed great at the time, however it wasn’t until we were ready to vacate the property that we realised that the deposit hadn’t been passed on to the owner. What a nightmare!

A friend recommended Mizzfixit (Yolanda) to us and I have to say that her performance was remarkable in such a difficult situation. We felt for the owner, but the original agent who handled the rental had disappeared.

Yolanda attempted contact with the agent, but with no luck. Our owner was Spanish, and his English wasn’t great so we found ourselves potentially facing legal action. Yolanda negotiated an acceptable settlement and communicated with the Spanish owner in a way that diffused the whole situation.

We were that impressed with her knowledge of the Spanish system, that we used her again on numerous occasions for help with things like finding a cleaner, telephone and internet lines and she even found us a real Christmas tree!   MizzFixit is a godsend.

Mary and Adam, Marbella

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Expat Help In Spain – Motor Accident

I was unfortunate enough to have someone trash my pride and joy whilst travelling in Spain. Luckily, I found Mizzfixit who made things a lot less painless in dealing with my motor accident in Marbella.

VN:F [1.9.22_1171]
Rating: 10.0/10 (1 vote cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Endesa Electricity Problem Solved

“We’d made so many phone calls, and there was a huge paper trail. I’d almost given up hope with Endesa… read more

VN:F [1.9.22_1171]
Rating: 10.0/10 (1 vote cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Relocation Services to Marbella

Relocation Services to Marbella:  Relocating to Spain can be a daunting task for anyone, but in particular corporate clients who don’t have the time to organise both a move with work as well as home and family. MizzFixit provides personalised relocation services to Marbella for clients who are relocating, regardless of whether they are corporate clients or not. If you are thinking of relocating to the Marbella area, then she is on hand to take care of every aspect of your move as well as the settling-in process.

MizzFixit offers complete services to meet all of your relocation needs including: looking for a home, registering the children for school, organizing government papers, getting to know the city and business networking contacts.

By taking care of all you relocation needs, we eliminate the many barriers caused by differences in language and culture. Click here for more information about our relocation services………..

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

How do I get a European Health Insurance Card in Spain?

Getting a European Health Insurance Card (EHIC) in Spain is a simple process and one which many people do not know about.  If you are paying into the Spanish Social Security system then you are entitled to receive urgent medical treatment anywhere in Europe when you are travelling.  So many people nowadays take the risk of travelling without travel insurance (not something to be recommended) and don’t realise that with their TSE (Tarjeta Sanitaria Europea) or European Health Insurance Card, they could walk into any State hospital in Europe and they will be given proper medical treatment usually for free.  Obviously this only applies to urgent treatment but it is a good and reliable system.

Please remember that if you are a pensioner receiving a pension from the UK, then your European Health Insurance Card (EHIC) should be issued from the UK (being the country that pays your pension).

The TSE (Tarjeta Sanitaria Europea) or European Health Insurance Card replaces the old E111 certificate so make sure that you have one if you are registered in the Spanish Social Security system and wish to travel within Europe…… the card is free.  You may not even realise that you are entitled to it – it just takes a telephone call to your local Social Security Office to find out.  Click here for more info….

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Payment of Road Tax in Spain

Payment of Road Tax in Spain is a relatively simple process.  You have to pay road tax on your Spanish-registered car in Spain just as in most European countries.  The amount varies according to which region you live in, but it is significantly less expensive than in the UK.  Payments are made to the local Town Hall and they issue payment letters each year which will be sent to the address that you registered the car to.  You can certainly set up a direct debit so that your Spanish bank pays it automatically, but of course, you need to make sure that there are sufficient funds in the account.  Payment deadline date is usually around the 2nd week of May, but do check with the Town Hall.  You need to ask them about the IVTM (impuesto sobre vehiculos de traccion mecanica).  If in doubt, pop down to the Town Hall in question and they will give you the payment letter, which you then need to take to a Bank to pay.  If you sell your car it is imperative that your car tax is paid up to date – likewise, if you’re buying a secondhand car, you must ensure that all the taxes have been paid.  If you miss the deadline date, then they will begin adding a small amount of interest, so don’t forget.  If you’re not in the country, your vehicle is registered in the Costa del Sol area and you know that there is no DD set up, don’t panic – just contact MizzFixit and she’ll take care of it for you.

VN:F [1.9.22_1171]
Rating: 5.5/10 (2 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Car Insurance Claims in Spain

Car insurance claims in Spain can very often be daunting.  Perhaps your car is insured by a Spanish insurer and you’re not comfortable  communicating with them, or perhaps you simply do not have the time.

Mizzfixit recently had a case of a poor lady whose husband was terminally ill in hospital.  One morning on the way to visit him, she had a small accident in the car.  Fortunately it was not her fault and she was not injured, but she really did not have the time or patience to deal with the claim.  She called Mizzfixit and she immediately took control.

Mizzfixit liaised with the insurer’s until the other driver’s insurance company accepted responsibility and then she arranged  for the car to be fixed.  All the lady had to do was bring the car to the garage for repair.  More on car insurance claims in Spain

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Electricity Reconnection Marbella

Mizzfixit had an interesting case recently.  Some four years ago, a family who live in the UK had the electricity meter stolen from their property and they were left connected up to the street supply.  They had no idea of this as they only used the house for 6 weeks a year.  Eventually Endesa caught up with them and demanded just over 4000 euros in respect of usage relating to the previous 4 years.  Of course, they were completely shocked and argued that they only use the property for holidays.  The solution was reached by us providing the water bills which showed clearly from the consumption that what they said was true.  Endesa then agreed to reduce the debt by half.

The question arises as to how this family didn’t realise that no payments were coming out of their bank account for the electricity, but nothing surprises Mizzfixit any more!  In any case, they now have their electricity reconnected and we’re sure that they’ll be keeping a closer eye on things in the future.

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Temporary Secretarial Services Marbella

Do you need a temp?  This is a service that is well-known in the UK, but not a concept that is widely used here in Spain.  If you have a business, run an office, or perhaps just need occasional help, then MizzFixit can help you.  She has a huge amount of experience as an Executive PA in the City of London as well as here in Spain, and she would be happy to assist you with staff cover during holidays, maternity leave etc.  Multi-lingual, eloquent, bright and quick to learn, she will take on pretty much any challenge you can throw at her! Advance booking is advised as she can get busy, especially during holiday times.   Area covered is Fuengirola along the coast to Estepona.

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)

Help with translation

How often have you found yourself in a situation here in Spain when your ‘spanglish’ just isn’t enough?  Perhaps you need to go to the doctor and the clinic doesn’t have a free interpreter service or perhaps you don’t feel comfortable having a complete stranger knowing about your personal health problems.  Perhaps you need to visit one of the numerous council, government offices for whatever reason and they don’t speak English.  Don’t panic – Mizz Fixit can sort it.  Just yesterday, she helped one of her clients out with a meeting with a lawyer for a court briefing.  Many courts have appointed legal translators, but these are costly.  Mizz Fixit helped out by translating all the questions that the client could expect to be asked in court and managed to alleviate any worries about being in a court environment, all for a lot less than a legal translator would charge.  Another job fixed!

VN:F [1.9.22_1171]
Rating: 0.0/10 (0 votes cast)
VN:F [1.9.22_1171]
Rating: 0 (from 0 votes)