Problems with IBI tax payments

Do you owe IBI on your Spanish property in the Costa del Sol and need some help in sorting it out?  Mizz Fixit was out and about this week doing just that.  She was approached by a client living in the UK who owed over 5 years in IBI and Rubbish (Basura) taxes on his Spanish holiday home in Mijas-Costa and his bank account was about to be embargoed.  (Meaning basically that the local Town Hall will automatically remove funds from his account until the debt was paid off, with interest.)  Firstly, many people don’t actually realise that very often you can pay your IBI and Basura taxes, by credit card, directly to the Town Hall.  But that means that you have to physically be here as they will not take credit cards by telephone.  This client now lives in the UK and rarely comes to Spain.  On this occasion, Mizz Fixit was dealing with Mijas Town Hall.  She found out exactly what was owed by the client and arranged for the debt to be paid off in 12 month instalments by direct debit, couple of visits to the Town Hall and a few emails to the client in the UK and hey presto…….. another job fixed!  If you need any help sorting out IBI taxes problems, just call Mizz Fixit.

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Do you know where to get your Libro de Reclamaciones (Customer Complaints Book)?

If you run any kind of commercial establishment, you are obliged to have a Libro de Reclamaciones and also have a sign somewhere clearly visible that says you have it.  If any customer wishes to make a complaint of any kind, he will have to complete a form from this book which will then be lodged with the Consumer’s Office together with copies of invoices or any other supporting documentation.

The Consumer’s Office will then process the claim.

Case Study
A client who has recently opened a real estate business called Mizz Fixit to ask where could he get this book.  There are many gestorias who can provide this for you, but Mizz Fixit had to accompany him to Malaga anyway for a bank appointment (it’s always handy to have her around for translations, especially as she has years of experience working in banking) and she took him to get his Libro de Reclamaciones at the same time.  Dead easy and it took a matter of minutes!   Another job completed by Mizz Fixit – for alot less than a gestoria would charge.

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Spanish Utilities Disconnected? What Went Wrong…

You arrive at your property in Spain to find your electricity disconnected or water cut off. Don’t panic, this post will tell you what could have happened and two suggestions about how to get your electricity reconnected. In fact we can even help get your Spanish water utilities reconnected too. The first one takes time and the second one takes one phone call.

 

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Spanish Utilities Cut Off?

In Spain and electricity cut off, or other Utility company problems?  Surely you paid the bill, didn’t you? Time to get on the phone, or is it? Can you say “Problemas eléctrica española”?

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NIE Number Application

If  you are in Spain on official business you’ll need to make sure you have all of the correct paperwork completed. Read more on why you need to apply for a Spanish NIE Number

 

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